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LifeWorks expands services into 25 more countries and 20 languages

by Graham Simons
20 January 2022
Aetna International boosts iPMI plans with extra mental health and wellbeing support
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Wellbeing digital solutions provider LifeWorks has expanded access to CareNow, the Total Wellbeing Index and additional features on the LifeWorks app into 25 more countries and a further 20 languages.

Countries benefiting from expanded access include Taiwan, Switzerland, Singapore, France, China, India, Indonesia, Malaysia, Philippines, Netherlands, Hong Kong, Japan, South Korea, Ireland, Vietnam, Thailand, Hungary, Turkey, Germany, Poland, Brazil, Italy, Portugal, Mexico and Mauritius.

The 20 new languages include traditional Chinese, French (European), Italian, German, Simplified Chinese, Malay, Japanese, Thai, Spanish (LATAM), Portuguese (BR) and (PT), Indonesian, Tagalog, Vietnamese, Turkish, Polish, Hungarian, Dutch, Hindi and Korean.

The firm says the moves have been in response to global demand for increased mental health and wellbeing support needed due to the ongoing pandemic.

The expanded services complement existing counselling, coaching and practical everyday support already available in these regions and languages.

Key features of the expanded rollout include:

  • Total Wellbeing Index, which offers digital assessments across all four pillars of wellbeing – mental, financial, social and physical health – and gives personalised insights and recommendations for support that will improve participants’ health.
  • CareNow, which provides self-guided programs for users to work through stress, depression and anxiety.
    Newsfeed and recognition features on the LifeWorks app, which help create a sense of belonging and build a culture focused on wellbeing;
  • Personal and organisation-wide wellbeing challenges, such as step challenges to help with physical and social health, as well as habitude challenges focused on behaviour change like eating, sleeping, spending and more.

Commenting on the development, Neil King, president of integrated health solutions and executive vice president at LifeWorks, said: “The need for accessible and effective digital wellbeing resources has never been more critical.

“People across the globe need more self-guided care solutions that work within their schedules, lifestyle needs and ways of learning, as well as in their primary language.”

 

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