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Abolishing commission would only further hasten the descent of the protection sector, according to Alan Lakey, director of Highclere Financial Services and CIExpert (pictured). He blamed the Financial Conduct Authority (FCA) for...

Zurich has added its updated income protection plan to CIExpert's Insight Zones making it the seventh insurer to participate. By extending its support beyond life and critical illness, Zurich has now made...

Reassured has said it is currently working with the behavioural science consultancy Unconventional Wisdom in a bid to improve customer experience and provide Reassured customers with a better experience after a life...

The Financial Conduct Authority (FCA) is planning to begin work this year on implementing digital service standards for electronic death verifications. It has previously floated the idea of requiring insurers to accept...

An evaluation of the effects of the insurance pricing rules enacted by the Financial Conduct Authority (FCA) in the 2021-2022 financial year will be published later this year. The regulator announced the...

The Financial Conduct Authority (FCA) has revealed activity for its pure protection market study will continue until at least the second half of 2026. The regulator also indicated that the review will...

Eleven goals and ten different scorers highlighted the sixth iteration of the FJN Cup, sponsored by Health & Protection. Team Kai took the honours winning 7-4 although the challengers we almost amde...

Team Kai rode out as the winners in a 7-4 game for the ages in the sixth iteration of the FJN Cup, sponsored by Health & Protection. Hosted by Horsham FC in...

The Chartered Insurance Institute (CII) is to set sector-wide standards baseline expectations for identifying customer vulnerability and develop practical guidance help firms move beyond identifying characteristics of vulnerability, and put customers ahead...

Mobile phone use is driving poor mental wellbeing, especially in younger people, as Axa's latest Mind Health Report found half of Britons (50%) are experiencing issues with their mental wellbeing. The Axa...