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Aviva paid out a total of £1,094,919,735 in 2021 across individual critical illness, life insurance and income protection policies, with 98.1% of all claims received settled. The insurer's annual individual protection claims...

Protection claims payouts hit a new record in 2021, according to data from the Association of British Insurers (ABI) and Group Risk Development (Grid). The data reveals £6.8bn was paid out in...

The Financial Conduct Authority (FCA) has said it does not believe the financial services industry should have to take on the costs of failures from firms promoting cryptocurrencies and assets. It also...

Massachusetts Mutual Life Insurance Company has given Sears Merritt an expanded role heading up its enterprise technology and experience (ETX) organisation. In his new role Merritt is responsible for leading technology-based strategies...

Unum is proposing an overhaul of the Statutory Sick Pay (SSP) system that would abolish the minimum earnings threshold to make all workers eligible and which would more than double the maximum...

Maxis Global Benefits Network (Maxis GBN) has added virtual reality (VR) programmes focused on mental health and stopping smoking to the list of third-party benefits available through its network. The services offered...

The Financial Conduct Authority (FCA) will cancel or change permissions of regulated firms not conducting those activities within a month as part of a drive to improve consumer protection. The FCA will...

US insurance broker PCF Insurance Services has appointed Kirk Benson as vice president, operations benefits. In his new role, Benson will be responsible for assisting PCF benefits partners in the development of...

While the vast majority of professionals do not not want to give up the option to work from home, data indicates long term home working is adversely affecting some employees' mental health....

Georgia d'Esterre has left Guardian to take on the newly created role of executive head of marketing at National Friendly. The former head of marketing at Holloway Friendly left that role in...