news

Principal firms and their appointed representatives (ARs) are responsible for three times more complaints regarding health, protection and other general insurance products than directly authorised firms. The figures came from data published...

The Financial Conduct Authority (FCA) expects around 10% of authorised representatives (ARs) to leave the financial services industry following its crackdown on the sector. With the general insurance and protection market one...

Canadian health and life insurer The Empire Life Insurance Company has appointed Edward Gibson as senior vice-president, capital management and chief actuary. Gibson (pictured left) has been serving as both chief financial...

Twenty20 Capital has acquired healthcare services provider Virgin Care for an undisclosed the sum. The move brings to an end Virgin Group's 10 year ownership of the firm and sees it rebrand...

The Financial Conduct Authority (FCA) is proposing tighter controls and greater data sharing on appointed representative (AR) firms to cut complaints and consumer harm. The regulator revealed complaint levels against ARs were...

Cricket legend Allan Lamb is thankful for the private medical insurance (PMI) cover and his strong mentality honed during 25 years at the crease for supporting his encounter with prostate cancer. And...

The number of people suffering symptoms associated with long Covid in the UK has increased by a further 100,000. The latest Office for National Statistics (ONS) data covering the period to the...

The Financial Ombudsman Service (FOS) is considering changing its funding model to incentivise constructive behaviour within the industry and says it has halved its complaints backlog this year. The proposal forms part...

The National Audit Office has warned there is a real risk waiting lists and delays for treatment within the NHS in England will be longer in 2025 than they are today. It...

Aegon has appointed Astrid Jäkel (pictured) as chief risk officer (CRO) and as a member of the life insurer's management board She will take up the role from 1 March and will...