news

The Income Protection Task Force (IPTF) has launched 'Misrepresentation Matters', the third chapter in its '7 Claims Stories' series, led by the protection industry's Phil Deacon (pictured). The feature tackles misrepresentation, a...

Taking ownership of projects can help insurer leadership cross silos to embrace technology developments and work together, hears Owain Thomas   Download the roundtable supplement for the discussion by following this link.  ...

Lockton has promoted Nick Serrault to chief operating officer for its US operations.   He will remain based in Texas and will report to Lockton US president Tim Ryan.   Serrault brings...

HSBC Life is introducing a protection adviser support team which pledges faster replies to queries. “Advisers will be able to receive faster replies via phone or email from the specialist team on...

The Exeter saw its membership rise by 5.8% to 146,385 in 2024 as private medical insurance (PMI) and income protection (IP) saw strong growth, but life insurance and cash plans sales dipped....

Aviva has extended its access to Circle Health Group (CHG) facilities by signing a fresh four-year deal.  It means Aviva customers will be able to continue to access CHG’s national network of...

Unum has been using artificial intelligence (AI) to help it identify policy definitions in its group risk products which can be improved. The insurer has also cut claims decision times for cancer...

Bupa Global has launched updated international private medical insurance (IPMI) retail plans in Hong Kong. The insurer rolled out the changes for individuals and families last week. It said the refreshed plans...

Shepherds Friendly has announced the appointment of Michael Williams as its first chief change officer.  In the role Williams will lead key transformation initiatives and ensure they are aligned with the organisation’s...

Axa Global Healthcare has appointed James Swatton to the role of senior distribution leader – Asia.  Swatton (pictured) will be based in Hong Kong and will be responsible for Axa Global Healthcare's IPMI...