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The Chartered Insurance Institute (CII) is publishing guidance on managing customer vulnerability while remaining GDPR compliant to help promote data sharing across the industry. The body noted there were “widespread misconceptions about...

The Protection Distributors Group (PDG) has named 12 insurers as meeting the criteria to be signatories to its Claims Charter for 2025, compared to eight last year.   The 12 insurers that...

Intermediary confidence in the international private medical insurance (IPMI) market has dipped to levels seen following the Covid-19 pandemic, Health & Protection’s latest IPMI Report has found. In contrast provider confidence in...

The Financial Conduct Authority (FCA) is working with insurers to explore faster ways of finding out if someone has died and speed-up death claims payments. The regulator has been particularly outspoken and...

Difficulties in accessing NHS care will have the biggest impact on reshaping workforce health and wellbeing strategies over the next five years, according to employer research. HR leaders also said the effect...

It is sometimes easy to look across the great range of multinational workplaces and industries and compare how and why they employ the benefits schemes they have. There are some industries primarily...

Royal London paid 98.7% of all protection claims made in 2024, posting another record total of more than £751m as 65,385 claims were approved.  The figure was £20m more than in 2023,...

The Financial Conduct Authority (FCA) is sending data requests and detailed questionnaires to insurers in the protection insurance sector as part of its market study. The requests are asking for data from...

Hong Kong-based AIA Group has announced that Mark Tucker will return to AIA to succeed Edmund Sze-Wing Tse as group board chairman as of 1 October 2025.  Tucker, who was previously CEO...

Poor mental health, particularly anxiety and low mood, continue to be the primary driver of calls to Zurich's employee assistance helplines. Zurich's Corporate Risk report reveals anxiety and low mood accounted for...