Alex Bennett-Marsden, head of governance at Aviva Health and Protection, speaks to Health & Protection about how the sector has evolved from a less inclusive culture to one that allows people to be themselves, the benefits of LGBTQ+ dedicated people policies and why they are looking forward to celebrating this year’s Pride at the firm’s Eastleigh office.
What have been your own experiences with regard to attitudes towards LGBT communities in the sector?
I work as the head of governance for Aviva’s Health and Protection businesses and have been working in the financial services sector for over 15 years.
During that time, I’ve seen great strides in terms of awareness and recognition of LGBTQ+ issues. I have always been out to my colleagues and 99% have been brilliant support and allies to the community.
When I first joined the financial services industry, the culture was less inclusive, so I saw some behaviours and heard a few inappropriate remarks.
But over the years I’ve seen things change for the better and the sector has become far more mindful of difference. I’m really grateful for the support of my colleagues and the wider Aviva business on LGBTQ+ issues.
How have attitudes evolved in the sector?
When I started work, I think there was less consideration to LGBTQ+ issues, there were assumptions made about sexuality and gender that have changed, and people are now more aware and accepting.
There was a prevailing attitude that sexuality was ‘left at home’ so it didn’t need to be mentioned.
Now I think there is a culture of acceptance, not just tolerating but celebrating people for who they are, whatever their background.
What is the sector doing well and where does it need to up its game?
I think the sponsorship, awareness and understanding that has been provided over the past five years has been very inspiring.
The financial services sector is a major part of the UK economy and is where many people choose to work.
Having a sector that provides support for all and encourages us to bring ourselves to work is really powerful, both directly and indirectly encouraging other parts of the UK to catch up.
I hope the sector continues to do what it’s doing in supporting marginalised communities.
Do you feel encouraged and enabled to bring your whole self to work?
Yes. I very much feel part of the team and the wider Aviva community whether that’s through Pride or the governance and healthcare senior leadership teams I sit on.
I’m an active member of the Aviva Pride Community and it was great to see Aviva sponsoring this year’s Norwich and York Prides.
Aviva feels really inclusive with dedicated people policies for transitioning at work, employee communities and practical guidance like travel advice for LGBTQ+ colleagues.
These things really make a difference to me and my colleagues’ lives.
I’m looking forward to celebrating this year’s Pride in the Eastleigh office and I am chuffed I’ve had so many people wanting to take part.
By allowing me to be myself at work takes a huge burden and anxiety off me.
