Cash plans

  Claims are the moment of truth for insurers, offering a chance to build loyalty and gather data. The claims process also involves beneficiaries, and a smooth experience can help retain clients...

Moving to a digital first approach is one of the most significant challenges for insurers in servicing the needs of modern customers. This can require significant technological investment in financial and other...

More people are struggling to see an NHS GP, capacity pressure on dental services remains and demand for mental health services is continuing to grow, according to the healthcare regulator. The Care...

There is no question that digitisation is becoming a necessity for the health and protection insurance markets, however it is clear younger generations are becoming the most influential population in driving forward...

The very nature of insurance and pooling risk means that there will always be some people denied cover. This becomes an ever more emotive subject when customers are denied protection in situations...

The World Health Organisation (WHO) declared that antimicrobial resistance (AMR) is one of the top 10 global public health threats facing humanity. AMR occurs when bacteria, viruses, fungi and parasites no longer...

We live in an increasingly digital-first environment where Generation Z - those aged 12 to 27 - are becoming a critical and evermore influential part of the consumer base. Notably this population...

The UK Health & Protection Awards returned to the Hilton Park Lane in London last night. More than 700 advisers, insurers and other representatives gathered together at a packed venue to celebrate...

The winners of the UK Health & Protection Awards 2024 have been announced at a glittering ceremony at the London Hilton Park Lane. More than 700 advisers, insurers and other representatives gathered...

The wait is almost finally over ahead of the UK Health & Protection Awards 2024 taking place at the Hilton Park Lane in London tonight. The industry's biggest night of the year...