Cash plans

Medicash has appointed Andrew Healy as CEO, who will succeed Sue Weir upon her retirement in March 2025 after 21 years at the company. Healy (pictured) has held CEO roles in a...

Private medical insurance (PMI) claims are on course for another record year and may break the £5bn barrier in 2024, a rise of more than 11%, according to Healthcode. Data from Healthcode...

Medicash has successfully identified its 1,000th clinically validated case of skin cancer among Medicash policyholders since launching its partnership with SkinVision in 2020. Since introducing SkinVision to policyholders, Medicash has given its...

Capturing more granular data from more sources including social media and reviewing unsuccessful cases submitted to the Financial Ombudsman Service (FOS) are among a series of improvements financial services firms can make...

Advisers, insurers and other financial services firms will be refunded £175 if a complaint taken to the Financial Ombudsman Service (FOS) is not won by the claims management company (CMC) submitting it....

The Financial Ombudsman Service (FOS) is holding its fees for advisers and intermediaries at the same level for the next year despite a near-100,000 surge in cases this year. Complaint cases submitted...

Brown & Brown has bought advice firm and employee benefits consultancy Drewberry for an undisclosed sum. Following the completion, Drewberry will operate as part of Premier Choice Group (PCG), Brown & Brown’s...

The incoming chief executive of the Care Quality Commission (CQC) has admitted the under-fire regulator must “urgently improve” and will focus on problems with its technology and methods. Sir Julian Hartley’s inaugural...

Health insurance complaints received and upheld by the Financial Ombudsman Services (FOS) appear to have plateaued at higher levels following significant rises last year. Latest data from the FOS showed complaints received...

The Financial Services Compensation Scheme (FSCS) is expecting a third consecutive year with no additional levy for advisers operating in the protection and health insurance sectors. Those working in the mortgage broker...