Cash plans

Simplyhealth has appointed Claudia Nicholls as chief customer officer. Nicholls (pictured) will join Simplyhealth on 28 November and report to CEO, professor Sneh Khemka. In this newly created role, Nicholls will be...

The Consumer Duty requires adviser firms to think about how their charges represent fair value for different groups of consumers and they must adapt where necessary, the Financial Conduct Authority (FCA) has...

The Financial Ombudsman Service (FOS) has received and upheld fewer income protection-related complaints in the second quarter of its financial year than the previous quarter. However, it received and upheld more private...

The UK Health & Protection Awards 2022 supplement is out now with all the highlights from the night. It includes all the winners, shortlists, photos from the night and insight into the...

Hybrid working, anonymised CVs and an increased focus on social mobility are just some of the ways the health and protection sector is making inroads to creating a more diverse financial services...

Complaints about protection insurance products have fallen by more than a fifth, but PMI product complaints have risen, according to data from the Financial Conduct Authority (FCA). Health & Protection's analysis of...

Almost eight million people are finding it difficult to keep up with their bills, according to research from the Financial Conduct Authority (FCA). The regulator's snapshot of the latest edition of its...

The Financial Conduct Authority (FCA) has admitted it is frustrated with the way fair value pricing assessments for insurance contracts have been conducted throughout the industry. The regulator accepted the process has...

The importance of getting to grips with the Consumer Duty may finally be hitting home ahead of the deadline for brokers to submit compliance strategies to the Financial Conduct Authority (FCA), according...

Chancellor Jeremy Hunt has confirmed the National Insurance hike and introduction of the Health and Social Care Levy will not take place despite making a host of u-turns today undoing much of...