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The Financial Ombudsman Service (FOS) has reassured firms that it will not apply the incoming Consumer Duty rules retrospectively. This is according to Simon Rawle, ombudsman leader at the FOS who was...

The Financial Conduct Authority (FCA) has said concerns raised by the industry about the speed of implementation of its incoming Consumer Duty have been “well heard”. While the regulator acknowledged many communications...

The Financial Conduct Authority (FCA) has defended its flagship Consumer Duty policy as going ‘significantly beyond’ Treating Customers Fairly (TCF) as it aims to create a culture shift within the industry. The...

The level of a cancer sufferer's physical activity can have a direct, positive impact on their survival chances, according to data from Vitality. The insurer’s South African parent company Discovery analysed 88,000...

Advisers operating in the health and protection insurance and mortgage sectors have escaped the prospect of picking up the massive costs of failures in other parts of the financial services industry. In...

Healthcode has appointed Richard Aris to the newly-created role of head of business development. Aris (pictured) will plan and direct Healthcode's sales and development activity and report to managing director, Peter Connor....

Regulators from across the spectrum have agreed to develop metrics to measure the regulatory burden on the financial services industry. The move comes after leaders and senior representatives from the Financial Conduct...

The Financial Conduct Authority (FCA) has said it does not believe the financial services industry should have to take on the costs of failures from firms promoting cryptocurrencies and assets. It also...

The Financial Conduct Authority (FCA) will cancel or change permissions of regulated firms not conducting those activities within a month as part of a drive to improve consumer protection. The FCA will...

Shortlists for the UK Health & Protection Awards 2022 adviser categories have been revealed. The shortlists cover 14 categories spanning the breadth of the health and protection insurance industry. These include new...