Individual

Isobel Langton joined The Exeter as CEO in April, taking over from the retiring Andy Chapman. In her first Q&A since taking over the position, she told Health & Protection, why she...

The Financial Ombudsman Service (FOS) has backed a medical insurer and rejected a customer’s complaint after her treatment was delayed due to the Covid-19 pandemic. It published the case as a follow-up...

The Royal College of Surgeons (RCS) is calling on government to create surgical hubs and commit an additional £1bn every year for the next five years to clear the backlog in operations...

Intermediaries advising on health and protection insurance must charge renewing customers the same fees as they do to new business clients, the Financial Conduct Authority (FCA) has announced. The FCA announced the...

Protection products must be assessed to ensure they offer fair value to consumers, including those policies originated before October 2018, the Financial Conduct Authority (FCA) has announced. It warned insurers over products...

Health insurers and cash plan providers have been excluded from Financial Conduct Authority (FCA) rules surrounding the automatic annual renewal of general insurance contracts, the regulator has confirmed. However, they will be...

The world of work has seen enormous disruption as a result of Covid-19. As restrictions are gradually lifting, we are looking to a future where hybrid working is becoming far more normal,...

Patients returned to GP surgeries in their droves following the pandemic, according to analysis by the Health Foundation, indicating the severe state of the nation's health. The charity's analysis of NHS Digital...

Aviva has seen protection and health sales decline 7% year-on-year, according to a trading update for the first quarter of the year. The update, published today, reveals the insurer saw sales of...

Complaints about private medical and dental cover, and income protection insurance (IP) rose sharply in the last financial year, according to data from the Financial Ombudsman Service (FOS). The service received 1,476...