Large Corporate
FCA warns firms not to engage in ‘sludge’ practices obstructing complaints
The Financial Conduct Authority (FCA) has warned firms not to engage in so called "sludge" practices such as discouraging customers from taking actions such as switching provider or in designing overly long-winded...
Read moreMattioli Woods sees rising employee benefits revenue help push profits up 76%
Mattioli Woods has seen revenues from its employee benefits business grow 16% year-on-year, helping to boost profits by 76% in the first half of the year. According to interim results for the...
Read moreFCA cites PMI limited consultant lists as maximising fair value of products
The Financial Conduct Authority (FCA) has highlighted the use of consultant lists by private medical insurance (PMI) providers as a method of ensuring products provide value to customers. The regulator used the...
Read morePFS shares member consultation feedback with CII
The Personal Finance Society (PFS) has agreed to share the findings of its feedback from its member consultation with the Chartered Insurance Institute (CII) board. The consultation was instigated after the CII’s...
Read moreFCA warns health and protection bosses about distributor data sharing and outsourced providers to implement Consumer Duty
The Financial Conduct Authority (FCA) has written to the chief executives and directors of health and protection insurers and intermediaries conveying its expectations around implementation of the Consumer Duty and warning it...
Read moreWorld Cancer Day: ‘I can hand on heart say how important having adequate life insurance is’ – Trang Tran, MetLife
Ahead of World Cancer Day on 4 February, MetLife strategic account manager Trang Tran (pictured), who has worked in the insurance sector for almost a quarter of a century, speaks to Health...
Read moreSwiss Re splits life and health reinsurance away from property and casualty
Swiss Re is to split its reinsurance business unit into two divisions - property and casualty (P&C) reinsurance, and life and health (L&H) reinsurance. The reorganisation will be effective from 3 April...
Read moreFCA targeting social media accounts of regulated individuals and influencers
Social media accounts of regulated people and unregulated influencers are an area of "growing concern" for the Financial Conduct Authority (FCA), which revealed it has sanctioned "several" social media personalities over the...
Read moreEmployers believe staff want better understanding of cancer risks – Towergate
Four in 10 employers think employees having a better understanding of their own risks of serious illnesses like cancer has increased in importance to them. This is according to research of 500...
Read moreGain adds Aviva as industry transformer member
The Group for Autism, Insurance, Investment and Neurodiversity (GAIN) has added Aviva as an industry transformer member. By joining Gain, Aviva has pledged to engage, educate, and enable neurodivergent individuals to thrive...
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