Almost two thirds of UK adults who received financial advice remotely during the pandemic want to continue doing so, according to LV=. Virtual GP appointments were also fairly well regarded, though not...
Read moreInsurers, distributors and other financial services providers have been warned by the industry watchdog to ask themselves if products with Covid exclusions or other significant restrictions offer customers fair value. And the...
Read moreThe Financial Conduct Authority (FCA) has told insurers they should be examining the amount of commission paid as part of the distribution process when complying with the incoming Consumer Duty. The issue...
Read moreThe Financial Ombudsman Service (FOS) has reassured firms that it will not apply the incoming Consumer Duty rules retrospectively. This is according to Simon Rawle, ombudsman leader at the FOS who was...
Read moreThe Financial Conduct Authority (FCA) has said concerns raised by the industry about the speed of implementation of its incoming Consumer Duty have been “well heard”. While the regulator acknowledged many communications...
Read moreThe Financial Conduct Authority (FCA) has defended its flagship Consumer Duty policy as going ‘significantly beyond’ Treating Customers Fairly (TCF) as it aims to create a culture shift within the industry. The...
Read moreThe level of a cancer sufferer's physical activity can have a direct, positive impact on their survival chances, according to data from Vitality. The insurer’s South African parent company Discovery analysed 88,000...
Read moreAdvisers operating in the health and protection insurance and mortgage sectors have escaped the prospect of picking up the massive costs of failures in other parts of the financial services industry. In...
Read moreHealthcode has appointed Richard Aris to the newly-created role of head of business development. Aris (pictured) will plan and direct Healthcode's sales and development activity and report to managing director, Peter Connor....
Read moreHealth and dental plan provider Simplyhealth has invested a "significant" sum in Ampersand, a provider of digital therapies for inflammatory conditions. The firm said the investment will help accelerate the adoption of...
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