The Financial Conduct Authority (FCA) has rejected calls from smaller financial firms for it to intervene in the professional indemnity insurance (PII) market. The regulator dismissed pleas from two of its engagement...
Read moreAviva has seen a 25% increase in the number of children and young people seeking support from its mental health pathway through Aviva’s group healthcare schemes in 2023 compared to 2022. The...
Read moreThe Consumer Duty will not be applied retrospectively to complaints received by it and the Financial Ombudsman Service (FOS), the Financial Conduct Authority (FCA) has emphasised. The regulator repeated its assertion about...
Read moreCompany leaders are not routinely exchanging their generous private medical insurance cover for whole of workforce solutions. This is according to a panel of adviser experts, who took part in a panel...
Read moreInsurers need to proactively ensure second-hand trauma experienced when handling distressing claims is understood across the sector. This is according to a report from the 2022/23 Chartered Insurance Institute (CII) New Generation...
Read moreInsurers can guard against greenwashing and even greenhushing by being very specific about their environmental, social and governance (ESG) goals and contextualising them effectively. This is according to Jack Roper, group head...
Read moreArtificial Intelligence (AI) can create opportunities to monitor the mental wellbeing of their workforce, according to Steve Herbert, employee benefits, wellbeing and reward consultant. Kicking off the second day of Health &...
Read moreThe use of artificial intelligence (AI) in healthcare is increasingly becoming an expectation among providers and customers alike. This is according to Yasmin Greenaway, CEO and founder of Dermie.AI, (pictured) who was...
Read moreInsurers have conceded that service levels have not been where they would have liked over the last year and admitted the industry was caught out by the scale of the surge in...
Read moreJanuary 2024 has already delivered yet another year-on-year increase in terms of claims volumes on the same period last year. This is according to Fiona Booth, head of external affairs and stakeholder...
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