PMI & Healthcare
Doctify to collect hospital patient feedback for PHIN
Doctify has integrated with the Private Healthcare Information Network (PHIN) to collect and share hospital patient feedback. It will support hospitals' compliance with the Competition and Markets Authority's (CMA) Private Healthcare Market Investigation...
Read morePMI claim volumes accelerate in Q2 – Healthcode
Private medical insurance (PMI) claim volumes rose almost 8% year-on-year from April to June, following growth of almost 7% in the previous three months. Clearing organisation Healthcode processed 3.2 million invoices for...
Read moreBaroness Casey launches ‘game changing’ Big Conversation on Care
Baroness Casey has launched the Big Conversation on Care which will ask people in England how its adult social care system should be reformed. The announcement came as new PM Andy Burnham...
Read moreStarting out: What new advisers can expect from the SME market – Cousins
As part of Health & Protection’s Guide to PMI for new entrants, Charlie Cousins, founding director, Hooray Health & Protection explores why working with smaller employers is a significant and rewarding opportunity. ...
Read moreBW Consulting to help Working to Wellbeing reach more advisers
Working To Wellbeing is working with BW Consulting to help broaden the reach of its services to more advisers. Barry Waring set up BW Consulting in February after leaving YuLife where his...
Read moreFCA contacting insurance firms about ‘heightened risks’ in conflicts of interest
The Financial Conduct Authority (FCA) is contacting firms operating in the insurance market whose business models “may be creating heightened risks of conflicts of interest”. The regulator also warned it was “monitoring...
Read moreA beginner’s guide to basic compliance in UK PMI – Derbyshire
As part of Health & Protection’s Guide to PMI for new entrants, Jon Derbyshire, training and competency manager at Santé Group explains how a compliant process builds trust with consumers and regulatory certainty. ...
Read moreFCA urges firms to make Consumer Duty monitoring proactive and outcomes-focused
The Financial Conduct Authority (FCA) has urged firms to up their game to make Consumer Duty monitoring proactive and outcomes-focused. It also wants them to demonstrate how information drives action and test...
Read moreBurnham warns NHS waiting list recovery a victim of ‘broken social care’
Prime minister Andy Burnham has reiterated the importance of fixing the UK’s social care system and its impact on the recovery of the NHS. Burnham (pictured) has warned that failing to fix...
Read moreLearning and development should be every new entrant’s first investment – Middleton
As part of Health & Protection’s Guide to PMI for new entrants, Dave Middleton, executive chairman of the Association of Medical Insurers and Intermediaries (AMII), explores the importance of training and development for...
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Aviva health sales drop by a third, while individual business dampens protection growth in H1
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Why combining AI with human empathy is vital to drive down PMI and protection complaints – analysis
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Mis-selling, service levels and customer confusion behind escalating PMI and protection claims – analysis
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‘Closed’ locations challenging growing demand for individual IPMI – analysis
