SME

  Claims are the moment of truth for insurers, offering a chance to build loyalty and gather data. The claims process also involves beneficiaries, and a smooth experience can help retain clients...

The Labour government's increase in employer National Insurance Contributions could see firms reduce or cut staff benefits like health and group risk all together. This is the warning from advice firms following...

Chancellor Rachel Reeves provided a massive finacial boost to the NHS with a £22.6bn increase in the day-to-day health budget and a £3.1bn increase in the capital spend over this year and...

The government’s Get Britain Working project will invest £240m to help improve workplace health and keep people in work, including trials of combined public services for those out of work due to...

Chancellor Rachel Reeves’ first Labour Budget for 14 years includes £40bn in tax rises. Delivering the Budget in Parliament, Reeves (pictured) openly announced the increased tax revenue early in her statement. She...

Iain McMillan, Bupa director of distribution – business and specialist products, is to retire from 1 January 2025. McMillan (pictured) has spent more than 30 years within the industry including the last...

Arthur J. Gallagher & Co has acquired Washington state-based Adept Benefits. Terms of the transaction were not disclosed. Adept Benefits is a health and benefits consulting firm serving clients in the greater Seattle area....

Moving to a digital first approach is one of the most significant challenges for insurers in servicing the needs of modern customers. This can require significant technological investment in financial and other...

Allianz Partners is making its healthcare top-up plan, Elevate, available across the European Union (EU) and European Economic Area (EEA). Designed and sold through Allianz Partners' health brand, Elevate was previously known...

Benenden Health has appointed Tom Woolgrove (pictured) as chief executive officer (CEO). Woolgrove succeeds interim CEO Darrell Evans, who took over from previous CEO Bob Andrews in the spring. His previous roles...