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FCA commits to turning staff feedback into action after questions of leadership
The Financial Conduct Authority (FCA) has committed to speaking to staff to turn their feedback into action as it continues to face fallout from its labour dispute this year. It was responding...
Read moreSimplyhealth will prioritise contracts with strong ESG and B-Corp companies
Simplyhealth will prioritise B-Corp certified companies and other organisations with strong environmental, social and governance (ESG) values when handing out contracts. And CEO Sneh Khemka urged the rest of the healthcare and...
Read moreIntroducing… Jason Chidwick, HCML
Jason Chidwick, specialist rehabilitation case manager and amputee clinical lead at HCML, speaks to Health & Protection about leaving the world of professional football, helping a client who doctors told would never...
Read moreIf insurance moves any slower on diversity it will be going backwards – Blanc
If the insurance and finance sector moves any slower in improving diversity, it will be going backwards, according to Aviva CEO Amanda Blanc. Speaking at the Association of British Insurers (ABI) Diversity...
Read morePFS emphasises culture change and diverse views in Consumer Duty guide
The Personal Finance Society (PFS) has emphasised the importance of changing culture within financial services firms to meet the Financial Conduct Authority’s (FCA) incoming Consumer Duty. The representative body for financial advisers...
Read moreFCA’s Mills highlights personal experience in need for diversity data collection
Collecting data beyond visible characteristics of race or gender fosters feelings of acceptance among diverse communities, according to the Financial Conduct Authority's Sheldon Mills, who spoke candidly about his own experiences of...
Read moreAviva ‘got honest’ and took action to improve gender diversity
Shortening job descriptions, 50/50 candidate shortlists and encouraging men to take longer parental leave are just some of the ways Aviva 'got honest' and moved beyond a tickbox exercise to improve gender...
Read moreABI sets minimum targets for members signed up to D&I initiatives
The Association of British Insurers (ABI) has set a minimum target for the number of its members signed up to various diversity at work initiatives. The move is part of a multi-year...
Read moreAssessor sees ‘big shift’ in FOS complaints needing further work
There has been a "big shift" in cases where the Financial Ombudsman Service's (FOS) independent assessor has had to make recommendations or issued learning points to the regulator following complaints about its...
Read moreWorkplace benefits costs and sickness absence rise at FOS
Sickness absences and the cost of workplace benefits both rose at the Financial Ombudsman Service (FOS) in the last financial year – however overall employee costs dropped by £16m. Sickness absence was...
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