Group Risk

Health insurance complaints received and upheld by the Financial Ombudsman Services (FOS) appear to have plateaued at higher levels following significant rises last year. Latest data from the FOS showed complaints received...

The Financial Conduct Authority (FCA) has announced four significant changes to its naming and shaming rules in response to feedback to an initial April 2024 consultation on proposals for a measured increase...

Consumer resilience and becoming a more efficient and effective regulator are two of the key aims of the Financial Conduct Authority’s (FCA) latest five-year plan. The regulator also emphasised the importance of...

The government review of how employers promote healthy workplaces will include actions and recommendations to prevent people becoming unwell, support early intervention and help return to work. It also envisaged a “new...

Benefex has bought Vebnet from Standard Life and will take over provision of flexible benefit services to 31 employers. The firms have not disclosed the cost of the acquisition but announced the...

A trio of cancer-beating opera artistes, including a soprano, tenor and a pianist, is aiming to give voice to the 77,000 people waiting more than two months for cancer treatment since getting...

Generali UK is launching a cancer recovery support service from 1 January at no extra cost as an add-on to its group life assurance proposition. All employees of its group life assurance...

Barnett Waddingham has appointed Baroness Helena Morrissey as non-executive chairwoman of its management board, effective from 1 January 2025. As chairwoman she will be responsible for providing independent oversight of the firm's...

The Financial Conduct Authority (FCA) has highlighted some of the good practices found in its review of the bereavement claims process and urged insurers to take note of them and potential areas...

More automation could be the key to speeding up the bereavement claims processes, but this may not always be possible for group life claims. This is according to advisers Health & Protection...