Group Risk

Principal firms and their appointed representatives (ARs) are responsible for three times more complaints regarding health, protection and other general insurance products than directly authorised firms. The figures came from data published...

The Financial Conduct Authority (FCA) expects around 10% of authorised representatives (ARs) to leave the financial services industry following its crackdown on the sector. With the general insurance and protection market one...

Canadian health and life insurer The Empire Life Insurance Company has appointed Edward Gibson as senior vice-president, capital management and chief actuary. Gibson (pictured left) has been serving as both chief financial...

The Financial Conduct Authority (FCA) is proposing tighter controls and greater data sharing on appointed representative (AR) firms to cut complaints and consumer harm. The regulator revealed complaint levels against ARs were...

The number of people suffering symptoms associated with long Covid in the UK has increased by a further 100,000. The latest Office for National Statistics (ONS) data covering the period to the...

The Financial Ombudsman Service (FOS) is considering changing its funding model to incentivise constructive behaviour within the industry and says it has halved its complaints backlog this year. The proposal forms part...

Aegon has appointed Astrid Jäkel (pictured) as chief risk officer (CRO) and as a member of the life insurer's management board She will take up the role from 1 March and will...

Aviva has completed the sale of its Italian life insurance and Polish businesses. In an announcement to the London Stock Exchange, the insurer confirmed it had received £462m from CNP Assurances for...

Advisers are keen to keep Christmas parties and social gatherings going this year with some taking creative measures including one firm already holding its annual celebration in November. Advisers told Health &...

Employers are more concerned about the physical health of their older workers than their mental health, according to research from group risk industry body Grid. According to research conducted for the trade...