Firms' target markets are always likely to include vulnerable people so the Consumer Duty requires them to consider whether their products have features that risk harm to all customers - including those...
Read moreMetLife UK has promoted Justin Harper to head of propositions for the UK - taking responsibility for both individual and group protection. Harper joined MetLife back in September as individual protection product...
Read moreParadigm Protect - which is part of Paradigm Mortgage Services - has added group insurer YuLife to its panel. YuLife provides a range of group insurance products for companies to protect employees...
Read moreThe Chartered Insurance Institute (CII) has appointed leaders of the Society of Insurance Broking (SIB) and Society of Claims Professionals (SOCP). YuTree Insurance director Laura Hancock takes over as chairwoman of the...
Read moreCancer, musculoskeletal (MSK) problems, and mental health concerns were the three conditions most referred to RedArc in 2022. The support organisation's patient data shows that cancer and musculoskeletal issues were up by...
Read moreTwo in five people in the UK may have suffered financial abuse, according to research from Aviva. The research found women were more likely to experience such abuse with nearly half of...
Read moreSetul Mehta has been appointed head of partnership services at The Openwork Partnership with a focus on "bringing Consumer Duty to life". In his new role, Mehta (pictured) will take responsibility for...
Read moreThe Financial Services Compensation Scheme (FSCS) has expects its management expenses budget to increase 5% to hit £99.8m for 2023-24, despite expecting to handle fewer claims next year. The increase is coming...
Read moreThe former chairman of the Personal Finance Society's (PFS) financial planning practitioner panel believes in an ideal world the body would become independent of the Chartered Insurance Institute (CII) as it can...
Read moreThe Financial Conduct Authority (FCA) is extending measures introduced during the Covid-19 pandemic to now support all insurance customers in financial difficulty whatever the reason. In its CP23/1 consultation the regulator explained...
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