Group Risk
FOS rules out charging CMCs in funding overhaul
The Financial Ombudsman Service (FOS) is to further consult on changes to its funding formula next month, but has ruled out charging claims management companies (CMCs) and other professional representatives or charging...
Read moreFinancial stress hitting employee health and productivity – Unum
Financial stresses are hitting employee physical and mental health and already impacting workplace productivity with the damage expected to continue next year. According to research from Unum, the stress of worrying about...
Read moreFCA telling life insurance bosses to protect customers in cost of living crisis
The Financial Conduct Authority (FCA) is writing to the bosses of life insurance firms to assess their treatment of customers in light of the cost of living crisis and the new Consumer...
Read moreWatch the highlights of the UK Health & Protection Awards 2022
The winners of the UK Health & Protection Awards 2022 were revealed at a glittering ceremony at the London Hilton Park Lane. Watch the video highlights below of the night as the...
Read moreFCA tells insurers they must have good oversight of ARs
The Financial Conduct Authority (FCA) has emphasised insurers must have good insight of the appointed representatives (ARs) they work with in regards to the incoming Consumer Duty. ARs have been a key...
Read moreZurich deepens neurodiversity commitments with GAIN
Zurich Insurance has made further commitments to supporting neurodiversity in the industry and become the Group for Autism, Insurance, Investment & Neurodiversity's (GAIN) first industry transformer member. Over the next three years,...
Read moreLong-term sick up 500,000 post-Covid as MSK issues and young adults hit hard
The number of working aged adults who are economically inactive to due to long-term sickness has risen by half a million since the start of the pandemic, according to official data. The...
Read moreFOS reiterates pledge to not apply Consumer Duty retrospectively
The Financial Ombudsman Service (FOS) has repeated its pledge that it will not apply the Consumer Duty to complaints retrospectively as it sought to reassure the financial servvices industry. During an Association...
Read moreAviva health and protection sales slump 18%
Aviva’s UK health and protection operation recorded an 18% decline in new business sales from £51m to £42m in the third quarter of the year compared to the same period in 2021....
Read moreFCA scrutinising Consumer Duty implementation plans
The Financial Conduct Authority (FCA) is scrutinising Consumer Duty implementation plans from across insurance and financial services to understand the direction firms are taking with its flagship rules. The regulator also revealed...
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