Individual Protection

The Financial Ombudsman Service (FOS) took on 11.7% more private medical insurance (PMI) or dental cases in its 2023/24 financial year. Data released this morning reveals the Ombudsman took on 1,621 new...

The Exeter has appointed Michael Payne as chief financial officer (CFO). He succeeds John Gunn who is retiring. Payne joined The Exeter as commercial director in October last year and has more...

Pivotal Growth has acquired mortgage and protection broker Morrison Ward Associates (MWA) for an undisclosed sum. Operating out of London and targeting a mid-to-high net worth customer base, MWA was founded in...

Legal & General has appointed Nicki Plews as head of product and proposition for retail protection. Plews joins Legal & General from Munich Re, where she was business development director responsible for...

National Friendly has launched Friendly Shield which provides essential, non-underwritten cover for unforeseen eventualities. The provider said Friendly Shield is designed in response to adviser feedback to support stretched household finances from...

Mortgage and protection network New Leaf Distribution has promoted Daniel Hobbs from managing director to CEO, subject to regulatory approval. Current investment director, Sam Wallis will succeed Daniel Hobbs in the role...

Breast cancer was the most common cancer type affecting Vitality's female health claimants in 2023. For men it was skin and prostate cancer. The insurer's claims data shows breast cancer made up...

  The claims journey should be a hero journey bringing together supportive human interaction with technology interventions to smooth the process, says Scott Cadger, head of claims and underwriting strategy at Scottish...

Just Mortgages has partnered with Co-op Legal Services to provide all clients with a free wills and estate planning legal review. The service enables brokers at Just Mortgages to support clients through...

OneFamily has appointed Holly Ewing as distribution director for its Beagle Street and OneFamily brands. Ewing joins the mutual on 29 July, subject to regulatory approval. She will be responsible for widening...