Individual Protection

Aviva paid more than £413m in group protection claims in 2023. The insurer revealed it paid more than £1.1m every day for employees and their families through group protection policies and had...

The level of adviser knowledge about critical illness is "pretty poor," according to Alan Lakey director of CI Expert. Participating in a panel debate at Health & Protection's inaugural Protection Forum in...

Leaders from major protection insurers have called for the sector to have an honest conversation about loaded premiums and commissions, with one CEO saying they would be "delighted" if the Financial Conduct...

Insurance companies need to contact their customers more frequently and should send out at least an annual statement, according to Phil Jeynes, director of corporate strategy at Reassured.  Jeynes (pictured) was speaking...

Allowing protection insurance customers time to think makes all the difference for Apprentice candidate and protection adviser Raj Chohan. Addressing delegates at Health & Protection's inaugural protection conference in the City of...

Standardising how protection insurance providers report fair value assessments will be "helpful" for advisers grappling with Consumer Duty. This is according to Paul Fothergill, regulatory engagement manager at Sesame Bankhall Group (pictured),...

Now is the time for protection insurers allowing intermediaries to use loaded premiums to end this practice, according to LifeSearch chairman Tom Baigrie. Speaking at the advice firm's Awards yesterday, Baigrie (pictured)...

Customers who bought life or critical illness insurance policies through Reassured received more than £50m in claims payments last year. The broker firm said this was an increase of 25% from 2022...

Association of Financial Mutuals (AFM) members paid out more than £70m in claims to 7,000 customers in 2023. This compares to £52m in claims in 2022. Part of the increase is linked...

L&C Mortgages has appointed Mark Harrington as CEO subject to regulatory approval. Harrington (pictured), who joined the company in 2003, has held a number of different roles in his time with the...