Individual Protection
FOS receives more PMI complaints in Q2
The Financial Ombudsman Service (FOS) took on more new private medical insurance (PMI) cases and upheld almost twice the percentage of complaints according to its latest data. However, the regulator made fewer...
Read moreCII appoints international vice presidents
The Chartered Insurance Institute (CII) has appointed Enas Asiri and Suresh Nair as vice presidents (international). The pair will support the international work of the CII, strengthening the member experience of those...
Read moreStonebridge hires head of sales from Skipton Building Society
Stonebridge has appointed John Scrivens as head of sales. Joining the mortgage and protection network's senior management team, Scrivens (pictured) will lead strategy to support firms looking to increase their income and...
Read moreCompliance consultant Bjelobaba disappointed at protection exclusion by FCA
Compliance consultant Branko Bjelobaba (pictured) has expressed disappointment that the Financial Conduct Authority (FCA) has failed to up its regulatory stance on the boundary between advice and guidance in the protection sector....
Read moreAdvisers at odds over protection exclusion from FCA Advice Guidance Boundary Review
Protection advice firm leaders are at odds over the Financial Conduct Authority's (FCA) decision to exclude the protection sector from its Advice Guidance Boundary Review. While LifeSearch CEO Debbie Kennedy (pictured) expressed...
Read moreAlula Technologies establishes London headquarters
Insurance, healthcare, and pension fund technology specialist Alula Technologies has established headquarters in London at Devonshire House, 1 Mayfair Place. The business, backed by Rox Equity Partners, began creation of the group...
Read moreGrief Awareness Week: ‘I felt broken and was angry at the world’ – Eason-Whale
Rachel Eason-Whale, customer care manager and vulnerability strategic lead at London & Country Mortgages, speaks to Health & Protection about losing four fantastic women she was close to, how company support helped...
Read moreGrief Awareness Week: ‘My CEO wrote a beautiful card which gave me strength to move forward’ – Slaymaker
Rounding off Grief Awareness Week, Helen Slaymaker, best practice deputy at LifeSearch, speaks to Health & Protection about the incomprehensible pain of losing both parents-in-law to cancer, how the company's benefits offering...
Read moreFCA says protection and PMI are ‘out of scope’ of Advice Guidance Boundary Review
The Financial Conduct Authority (FCA) has confirmed that the private medical insurance and protection insurance advice sectors will not form part of its Advice Guidance Boundary Review. In last year's Autumn Statement,...
Read moreProtection Review: ‘No doubt people here will be in a care home at some point’ – St Louis
With an aging population and more people living beyond the age of 85, insurers need to do more to help customers who may need to face long-term care, according to Rose St...
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