Individual Protection

HSBC Life UK questioned using intermediaries with loaded premium companies and decided against working with them amid concerns around adding value for customers, the insurer's CEO Mark Hussein revealed. Hussein (pictured), who...

The UK Health & Protection Awards 2024 are open for entries from advisers. There are 15 Awards for advisers to highlight the quality of the work you do throughout the year, day-in...

Legal & General targeted The Exeter's income protection (IP) claims assessors as part of a recruitment drive on LinkedIn last year, according to the mutual's CEO. In response L&G said it did...

Aviva paid more than £413m in group protection claims in 2023. The insurer revealed it paid more than £1.1m every day for employees and their families through group protection policies and had...

The level of adviser knowledge about critical illness is "pretty poor," according to Alan Lakey director of CI Expert. Participating in a panel debate at Health & Protection's inaugural Protection Forum in...

Leaders from major protection insurers have called for the sector to have an honest conversation about loaded premiums and commissions, with one CEO saying they would be "delighted" if the Financial Conduct...

Insurance companies need to contact their customers more frequently and should send out at least an annual statement, according to Phil Jeynes, director of corporate strategy at Reassured.  Jeynes (pictured) was speaking...

Allowing protection insurance customers time to think makes all the difference for Apprentice candidate and protection adviser Raj Chohan. Addressing delegates at Health & Protection's inaugural protection conference in the City of...

Standardising how protection insurance providers report fair value assessments will be "helpful" for advisers grappling with Consumer Duty. This is according to Paul Fothergill, regulatory engagement manager at Sesame Bankhall Group (pictured),...

Now is the time for protection insurers allowing intermediaries to use loaded premiums to end this practice, according to LifeSearch chairman Tom Baigrie. Speaking at the advice firm's Awards yesterday, Baigrie (pictured)...