Individual Protection

The Financial Conduct Authority (FCA) has shed further light on its new consumer duty which will ensure firms support and empower customers to make good financial decisions and avoid foreseeable harm at...

National Friendly has adopted Munich Re Automation Solutions' Allfinanz Spark solution to provide traditionally underserved members with simplified access to income protection. The solution's analytics and reporting capabilities aim to translate and...

The Financial Conduct Authority is seeking views on possible improvements to how the Financial Services Compensation Scheme is funded as part of a review of its compensation framework. This morning the FCA...

Principal firms and their appointed representatives (ARs) are responsible for three times more complaints regarding health, protection and other general insurance products than directly authorised firms. The figures came from data published...

The Financial Conduct Authority (FCA) expects around 10% of authorised representatives (ARs) to leave the financial services industry following its crackdown on the sector. With the general insurance and protection market one...

Canadian health and life insurer The Empire Life Insurance Company has appointed Edward Gibson as senior vice-president, capital management and chief actuary. Gibson (pictured left) has been serving as both chief financial...

The Financial Conduct Authority (FCA) is proposing tighter controls and greater data sharing on appointed representative (AR) firms to cut complaints and consumer harm. The regulator revealed complaint levels against ARs were...

The number of people suffering symptoms associated with long Covid in the UK has increased by a further 100,000. The latest Office for National Statistics (ONS) data covering the period to the...

The Financial Ombudsman Service (FOS) is considering changing its funding model to incentivise constructive behaviour within the industry and says it has halved its complaints backlog this year. The proposal forms part...

Aegon has appointed Astrid Jäkel (pictured) as chief risk officer (CRO) and as a member of the life insurer's management board She will take up the role from 1 March and will...