Individual Protection

Isobel Langton joined The Exeter as CEO in April, taking over from the retiring Andy Chapman. In her first Q&A since taking over the position, she told Health & Protection, why she...

Intermediaries advising on health and protection insurance must charge renewing customers the same fees as they do to new business clients, the Financial Conduct Authority (FCA) has announced. The FCA announced the...

Protection products must be assessed to ensure they offer fair value to consumers, including those policies originated before October 2018, the Financial Conduct Authority (FCA) has announced. It warned insurers over products...

The world of work has seen enormous disruption as a result of Covid-19. As restrictions are gradually lifting, we are looking to a future where hybrid working is becoming far more normal,...

Aviva has seen protection and health sales decline 7% year-on-year, according to a trading update for the first quarter of the year. The update, published today, reveals the insurer saw sales of...

Complaints about private medical and dental cover, and income protection insurance (IP) rose sharply in the last financial year, according to data from the Financial Ombudsman Service (FOS). The service received 1,476...

Income protection specialist Holloway Friendly paid 98% of claims excluding non-disclosures in 2020. The society revealed it supported 697 members and their families by paying out £3.4m in benefit - £1m more...

Insurers should communicate the benefits of health cover more effectively to companies and individuals alike, access better data on the societal benefits of health and protection insurance and improve product innovation to...

Cirencester Friendly increased membership to 43,000 and premium income by 7.5%, according to its 2020 annual report and accounts. The report, published today, reveals the mutual insurer saw premium income rise from...

Financial experts in the media rival advisers, brokers and banks as a source of information for making financial decisions, a survey has found. The research also revealed that almost two-thirds (64%) of...