Individual Protection

The Association of Mortgage Intermediaries (AMI) is campaigning for mortgage documentation to include nudges about protection insurance. Positive nudges have a key role in ensuring consumers see a future need for protection...

Health & Protection is launching its annual UK provider service ratings to recognise those insurers and providers who consistently offer the best service, experience and support to advisers across the retail health...

Protection providers have been urged to do the “right thing” with 30-day newborn death exclusions from older protection policies and bring them into line with current practices. One adviser said they had...

Fairer Finance has appointed Charles Randell to its independent consumer advisory board. Randell (pictured) is the former chairman of the Financial Conduct Authority (FCA) and the Payment Systems Regulator and has previously...

Aviva has digitised its Add Trust journey for existing individual protection (IP) policies.  The new digital journey is accessible via the insurer's adviser and consumer sites and replaces paperwork with an online...

The Financial Ombudsman Service (FOS) is expecting to receive 4,000 fewer insurance complaints in the 2025-26 year than it originally budgeted for. However, the ombudsman is still planning to increase its compulsory...

The protection industry is set to face a hybrid future where advice is delivered alongside artificial intelligence (AI), according to panellists at Protection Review Conference 2025. Asked by Health & Protection whether...

LifeSearch is adding a digital trust solution to its self-serve life insurance journey. It has worked with Trust Genie and Yavia on the process and embeds trust creation directly into the advice...

Lindsey Taylor, protection customer success expert at Habito (pictured), speaks to Health & Protection about discovering a passion for protection, her unforgettable first protection case, why her biggest inspiration is her mum,...

Chancellor Rachel Reeves (pictured) did not increase the rate of Insurance Premium Tax (IPT) as part of her Budget 2025 announcement and the health and protection insurance industries were largely unaffected by...