Individual Protection

National Friendly has added dental support from Toothfairy for all new members of its Friendly Shield product. Powered by Toothfairy, the health-regulated smart dental app is designed by dentists, and operated in...

Cura would not be benefitting from the services of one of its top performing advisers were it not for flexible working and the practice has driven the firm to reach a record...

Sales of new individual protection insurance policies climbed 3.6% year-on-year in the first quarter of 2025, according to reinsurer Gen Re. It found 531,419 policies were sold over the quarter up 3.6%...

L&G's retail protection business has revamped its adviser platform OLP Connect to enable advisers to update customer payment details and cancel policies on behalf of their clients. Advisers can now fully manage...

Vitality paid £142m in protection claims in 2024 - a 21.4% increase from the £117m in protection claims paid in 2023. Publishing its protection claims statistics for 2024, the insurer revealed it...

The chancellor has charged the Financial Conduct Authority (FCA) with reassessing the impact of its Consumer Duty on financial services and the way "businesses interact with other businesses". Delivering her Mansion House...

A 10-year long stop on claims made to the Financial Ombudsman Service (FOS) may exclude most protection products as part of an exemption proposed by HM Treasury (HMT). The consultation proposing the...

Sesame Bankhall Group (SBG) is to launch a exit consulting service this month to help advisers looking to sell their business. The new consulting proposition will aim to support directly authorised advice...

Insurers paid out a record £8bn in combined group and individual protection claims in 2024, although approval rates slipped across critical illness (CI) and income protection (IP) products. That is the equivalent...

The Financial Conduct Authority (FCA) believes customer service in the general insurance and protection markets has improved over the last three years, despite outcomes only improving by a couple of percentage points....