Individual Protection

The Income Protection Task Force (IPTF) has launched 'Misrepresentation Matters', the third chapter in its '7 Claims Stories' series, led by the protection industry's Phil Deacon (pictured). The feature tackles misrepresentation, a...

Taking ownership of projects can help insurer leadership cross silos to embrace technology developments and work together, hears Owain Thomas   Download the roundtable supplement for the discussion by following this link.  ...

Blueberry Life has reached its target of £500,000 in investment through crowdfunding for the start-up life insurance company.  The company has so far raised £502,838 through equity crowdfunding platform Crowdcube, with more...

HSBC Life is introducing a protection adviser support team which pledges faster replies to queries. “Advisers will be able to receive faster replies via phone or email from the specialist team on...

Robert Kennedy is being promoted to CEO for Howden UK and Ireland, replacing Carl Shuker who will become deputy chairman.  Kennedy is currently CEO of Howden Ireland and will take up his...

The Exeter saw its membership rise by 5.8% to 146,385 in 2024 as private medical insurance (PMI) and income protection (IP) saw strong growth, but life insurance and cash plans sales dipped....

MetLife and Sprout.ai will be expanding their work to speed-up claims automation beyond Latin America to other global markets including the US and Asian territories. The insurer said the move was part...

Shepherds Friendly has announced the appointment of Michael Williams as its first chief change officer.  In the role Williams will lead key transformation initiatives and ensure they are aligned with the organisation’s...

The Chartered Insurance Institute (CII) is publishing guidance on managing customer vulnerability while remaining GDPR compliant to help promote data sharing across the industry. The body noted there were “widespread misconceptions about...

The Protection Distributors Group (PDG) has named 12 insurers as meeting the criteria to be signatories to its Claims Charter for 2025, compared to eight last year.   The 12 insurers that...