Individual Protection
MetLife UK protection and EB leads Horner and Matthews promoted to strategic roles
MetLife UK has promoted Adrian Matthews and Rich Horner to UK deputy general manager and head of transformation and change initiative respectively. Horner (pictured left) has been head of individual protection since...
Read moreGreater diversity key to better mental health protection advice – Davis
More diverse workforces could ensure more people benefit from protection cover - particularly where customers are penalised for being open more about mental health conditions. This is according to Evric Davis, protection...
Read moreMovember: Having no control over a potentially dire illness was alien and mentally tough – Jeynes
Phil Jeynes, director of corporate strategy at Reassured, speaks to Health & Protection about how his biggest mental challenge since his colon cancer diagnosis has been managing the emotions of loved ones,...
Read moreGP report fees are ‘scandalous’ – Guardian’s Froude
The fees that doctors are earning for writing patient reports are "scandalous", according to Caroline Froude, head of technical underwriting at Guardian Financial Services. Speaking at the Protection Review Conference 2024, Froude...
Read moreSesame Bankhall’s Charman succeeds Sinclair as AMI CEO
The Association of Mortgage Intermediaries (AMI) has appointed Stephanie Charman as its next chief executive. Charman (pictured) who succeeds Robert Sinclair, joins the trade body on 24 February 2025 from Sesame Bankhall...
Read moreAdvisers should be mindful of younger people leaving Tiktok – Meads
TikTok has a space when engaging younger demographics, but advisers need to be mindful of customers switching off from the platform to take better care of their mental health. This is according...
Read moreAdvisers should use ‘every day’ language with protection customers – Rainsley
Advisers should use the sort of language they would use with friends when out for a coffee or a pint. This is according to Robyn Rainsley, marketing manager at Holloway Friendly, who...
Read morePMI complaints and upheld cases remain higher – FOS
Health insurance complaints received and upheld by the Financial Ombudsman Services (FOS) appear to have plateaued at higher levels following significant rises last year. Latest data from the FOS showed complaints received...
Read moreKim Powell set to depart ActiveQuote after 11 years
Kim Powell is leaving ActiveQuote after 11 years with the advice firm. Powell, who is now partnerships manager, joined ActiveQuote in 2013 as a protection consultant. Announcing her departure Powell (pictured), said...
Read moreFCA proposes four changes to name and shaming rules
The Financial Conduct Authority (FCA) has announced four significant changes to its naming and shaming rules in response to feedback to an initial April 2024 consultation on proposals for a measured increase...
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