Individual Protection

  Jennifer Gilchrist, proposition specialist for protection at Royal London, spoke to Health & Protection about how the market has recalibrated, adapting to new ways of handling claims and helping customers unlock...

CIExpert has launched the Single is Best campaign calling on the protection industry to advocate and actively encourage the recommendation of individual protection plans as the preferred option for couples and to...

National Friendly has simplified underwriting questions on its income protection (IP) applications. The insurer said this could cut the time it typically takes advisers to apply by more than half, from 14...

Aviva has appointed Charlotte Nixon as head of strategic accounts for its individual protection business. Nixon (pictured) will join in January from Quilter Financial Planning where she is proposition and distribution director,...

As Health & Protection’s latest Individual and Business Protection Insurance Report found, the market is at one of its most dynamic and volatile states in recent memory. Furthermore, the Financial Conduct Authority’s...

  Claims are the moment of truth for insurers, offering a chance to build loyalty and gather data. The claims process also involves beneficiaries, and a smooth experience can help retain clients...

The Labour government is pursuing a massive crackdown on fraud and error in the state benefits system with a fresh set of reforms to health and disability benefits coming early next year....

Chancellor Rachel Reeves’ first Labour Budget for 14 years includes £40bn in tax rises. Delivering the Budget in Parliament, Reeves (pictured) openly announced the increased tax revenue early in her statement. She...

Moving to a digital first approach is one of the most significant challenges for insurers in servicing the needs of modern customers. This can require significant technological investment in financial and other...

Foster Denovo has acquired financial planning advice firm, 80Twenty, based in Lockington in Leicestershire. The deal is Foster Denovo’s fifth acquisition in 12 months, becoming the 13th office in its UK-wide presence...