Protection
L&G revamps OLP Connect enabling advisers to cancel and update customer policies
L&G's retail protection business has revamped its adviser platform OLP Connect to enable advisers to update customer payment details and cancel policies on behalf of their clients. Advisers can now fully manage...
Read moreVitality protection claims paid rises 21% to £142m
Vitality paid £142m in protection claims in 2024 - a 21.4% increase from the £117m in protection claims paid in 2023. Publishing its protection claims statistics for 2024, the insurer revealed it...
Read moreGroup life captive plans welcomed but winning firms from tax havens ‘a challenge’
The inclusion of group life in the government’s captive framework has been welcomed but it is not expected to have a major impact on the industry or country unless further benefits are...
Read moreCancer care in the workplace roundtable: Navigating the evolving employer challenge
Recognising cancer as a long-term, manageable condition, employers are facing unprecedented challenges and opportunities in workplace support, as Richard Browne hears. The conversation around cancer in the workplace is undergoing significant...
Read moreReeves tells FCA to examine how Consumer Duty affects the way ‘businesses interact with businesses’
The chancellor has charged the Financial Conduct Authority (FCA) with reassessing the impact of its Consumer Duty on financial services and the way "businesses interact with other businesses". Delivering her Mansion House...
Read moreProtection and mortgages may be excluded from 10-year FOS claims long-stop
A 10-year long stop on claims made to the Financial Ombudsman Service (FOS) may exclude most protection products as part of an exemption proposed by HM Treasury (HMT). The consultation proposing the...
Read moreGroup life sector wins inclusion in Treasury’s captive insurance framework
The group life and employee benefits sector has been included in HM Treasury’s (HMT) plans for the new UK captive insurance regime, having been excluded from the original proposals. The first consultation...
Read moreSBG launches adviser exit consulting service
Sesame Bankhall Group (SBG) is to launch a exit consulting service this month to help advisers looking to sell their business. The new consulting proposition will aim to support directly authorised advice...
Read moreProtection sector pays record £8bn in claims but approval rates slip
Insurers paid out a record £8bn in combined group and individual protection claims in 2024, although approval rates slipped across critical illness (CI) and income protection (IP) products. That is the equivalent...
Read moreFCA argues insurance customer service improved but other strategy results mixed
The Financial Conduct Authority (FCA) believes customer service in the general insurance and protection markets has improved over the last three years, despite outcomes only improving by a couple of percentage points....
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MoneySupermarket launches ChatGPT app enabling protection and health insurance comparisons
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UK healthy life expectancy plunges to lowest levels on record – ONS
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FCA Protection Market Study will take firm-by-firm approach to ‘outlier behaviour’ – Rathi
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WoA Convention: Personalised service, underwriting and medication the future for IPMI
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Advisers blame soaring IP complaints on speculative claims, non-disclosure, insurer scrutiny and sales surge
