Protection

Zurich paid £360m in individual protection claims in 2024 to more than 5,907 claimants, up by 7% from the £336m paid in 2023. In all the insurer paid £220.2m in life insurance...

Paula Coffey, director of claims, rehabilitation and medical services at Unum UK, has joined the executive committee at the Association of Medical Insurers and Intermediaries (AMII). Having started as a practising registered...

Aviva has seen strong sales growth across the market for private medical insurance (PMI) but its individual and group protection new business dropped after completion of the AIG Life deal. CEO Amanda...

Annual health MOTs, provided as part of added value services to insurance products, really come into their own in preventing customers from developing cancers with low survival rates, according to Alan Lakey,...

PIB Employee Benefits has bought fellow intermediary Atwood Benefits for an undisclosed sum. Atwood Benefits UK Ltd is a consulting firm specialising in supporting international companies with their UK benefits provision. PIB...

The Openwork Partnership has appointed Rob Barker as chief executive officer. Over a 30-year career, Barker (pictured) has held senior leadership roles in the insurance, wealth management and protection sectors. He was...

The Financial Ombudsman Service (FOS) is consulting on changes to its case fees depending on which stage they are resolved and potentially on the outcome, enforcing a "polluter pays" approach. No fee...

The most recent Independent Healthcare Providers Network (IHPN) industry barometer found workforce recruitment, training and development to be among the biggest challenges for healthcare quality and safety. In response, 58% of IHPN...

The Financial Services Consumer Panel (FSCP) has slammed the practice of loaded premiums as being “contrary to the consumer interest” and not offering fair value. The representative body also welcomed the Financial...

Reassured is working with Voyc in a bid to improve customer outcomes by monitoring all customer calls. The AI-powered conversation monitoring platform enables Reassured to provide near real-time feedback to agents, the...