Protection
Abolishing commission would further descent of protection sector – Lakey
Abolishing commission would only further hasten the descent of the protection sector, according to Alan Lakey, director of Highclere Financial Services and CIExpert (pictured). He blamed the Financial Conduct Authority (FCA) for...
Read moreZurich added to CIExpert’s income protection Insight Zones
Zurich has added its updated income protection plan to CIExpert's Insight Zones making it the seventh insurer to participate. By extending its support beyond life and critical illness, Zurich has now made...
Read moreReassured collaborates with behavioural science consultancy on customer understanding
Reassured has said it is currently working with the behavioural science consultancy Unconventional Wisdom in a bid to improve customer experience and provide Reassured customers with a better experience after a life...
Read moreFCA to begin work on electronic death verification rules for life claims this year
The Financial Conduct Authority (FCA) is planning to begin work this year on implementing digital service standards for electronic death verifications. It has previously floated the idea of requiring insurers to accept...
Read moreInsurance pricing review due in Q3 – FCA
An evaluation of the effects of the insurance pricing rules enacted by the Financial Conduct Authority (FCA) in the 2021-2022 financial year will be published later this year. The regulator announced the...
Read moreProtection market study will have ‘high’ impact and reach into H2 2026 – FCA
The Financial Conduct Authority (FCA) has revealed activity for its pure protection market study will continue until at least the second half of 2026. The regulator also indicated that the review will...
Read moreCII to develop sector-wide expectations and guidance to identify customer vulnerability
The Chartered Insurance Institute (CII) is to set sector-wide standards baseline expectations for identifying customer vulnerability and develop practical guidance help firms move beyond identifying characteristics of vulnerability, and put customers ahead...
Read moreL&G and Nationwide developing referral model under renewed distribution deal
Legal & General (L&G) Retail Protection has signed a new five-year protection distribution agreement with Nationwide, to develop and implement a new protection referral model for Nationwide’s mortgage applicants. This agreement...
Read moreNikhil Rathi re-appointed as FCA chief executive for second term
HM Treasury has reappointed Nikhil Rathi (pictured) as chief executive of the Financial Conduct Authority (FCA) for a second term. Originally hired in October 2020, under Rathi's watch the FCA said it...
Read moreIPTF and AFM aim to raise awareness of role of mutuals in protection
The Income Protection Task Force (IPTF) has announced its affiliation with the Association of Financial Mutuals (AFM) as part of its aim to focus on the role of mutuals and friendly societies...
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