Simplyhealth has launched an app which enables customers to claim money back on their plan more easily.
Customers can claim through the SimplyPlan app by uploading an image of an itemised receipt or using the app to take a photo of the receipt.
Once uploaded, they then add their treatment date, select the policy to claim from and press submit for their claim to be processed. All claims history and progress of current claims can also be seen within the app.
Customers can also switch between apps to SimplyConsult to access 24/7 video GPs and online physio assessments and to Simplyhealth’s free health and wellbeing tracker app, SimplyMe.
And they can access details about their plan including who is covered, when their plan is due to renew and their benefit entitlements.
Helen Brooker, head of propositions and products at Simplyhealth said: “We are so pleased to launch SimplyPlan to our customers.
“After listening to our customer feedback, we developed our latest app to improve customer experience of claiming back money and managing their health plan admin, making it quicker and easier from a mobile device.
“Simplyhealth’s purpose of providing better access to healthcare, for the many, for the long term is at our core. We’ve carefully built our family of apps – SimplyPlan, SimplyConsult and SimplyMe, to work together to give our customers the tools to maintain, access and manage their healthcare.”
