Vulnerable customers fear talking to financial providers: FCA Review
Most vulnerable customers do not feel comfortable about talking to their financial service providers about their situation, according to the ...
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Tag: FCA
FCA warns principal firms to check PII cover
The Financial Conduct Authority (FCA) has warned principals to check their professional indemnity insurance (PII) cover, after a review showed ...
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Brokers duplicating provider fair value assessment work is ‘utter madness’ – Bjelobaba
Insurers already struggle to demonstrate their products offer fair value, so why should advisers have to repeat this work? This ...
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FCA could require firms to accept electronic verification of death
The CEO of the Financial Conduct Authority (FCA) has written to the Prime Minister suggesting the regulator could set new ...
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Social media, FOS cases and five whys can improve complaints handling – FCA
Capturing more granular data from more sources including social media and reviewing unsuccessful cases submitted to the Financial Ombudsman Service ...
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FCA critical of ‘rubber stamped’ Consumer Duty board reports
The Financial Conduct Authority (FCA) has released its findings on the quality of Consumer Duty board reports pointing out the ...
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FCA outlines insurance fair value and claims handling as Consumer Duty priorities
The Financial Conduct Authority (FCA) has identified fair value outcomes, including the impending pure protection market review, and claims handling ...
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Blueberry Life secures FCA direct authorisation
Blueberry Life has officially received direct authorisation from the Financial Conduct Authority (FCA). Previously, the company was an appointed representative ...
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FCA proposes four changes to name and shaming rules
The Financial Conduct Authority (FCA) has announced four significant changes to its naming and shaming rules in response to feedback ...
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Consumer resilience and more effective regulation focus of FCA five-year plan
Consumer resilience and becoming a more efficient and effective regulator are two of the key aims of the Financial Conduct ...
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MoneySupermarket launches ChatGPT app enabling protection and health insurance comparisons
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WoA Convention: Personalised service, underwriting and medication the future for IPMI
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Advisers blame soaring IP complaints on speculative claims, non-disclosure, insurer scrutiny and sales surge
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FCA protection market study workshop to feature three advice bodies
