Claims and service issues drive more upheld PMI complaints but protection improves
More than one in four private medical insurance (PMI) and dental insurance complaints resolved by the Financial Ombudsman Service (FOS) ...
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Tag: Financial Ombudsman Service
FOS PMI cases and upheld complaints rise sharply
The Financial Ombudsman Service (FOS) took on 11.7% more private medical insurance (PMI) or dental cases in its 2023/24 financial ...
Read moreFOS receives more PMI complaints in Q2
The Financial Ombudsman Service (FOS) took on more new private medical insurance (PMI) cases and upheld almost twice the percentage ...
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FOS seeing Consumer Duty-related complaints already as insurance cases set to rise
The Financial Ombudsman Service (FOS) has already begun seeing cases brought to it which encompass elements of the Consumer Duty ...
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FOS plans levy cut to £70m, lower case fees and charges for CMCs
The Financial Ombudsman Service (FOS) is planning to cut its compulsory levy by which is paid for by all financial ...
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FCA rejects extending FOS eligibility beyond £6.5m turnover SMEs
The Financial Conduct Authority (FCA) has decided against expanding the eligibility threshold for the Financial Ombudsman Service (FOS) beyond businesses ...
Read moreGeneral insurance and protection complaints soar by 25% – FOS
General insurance and pure protection complaints soared by more than a quarter (26.6%) for the first half of 2023 compared ...
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