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While gender assigned at birth cannot be disregarded in medical underwriting, processes can be made more inclusive of LGBTQ+ customers. This is according to Juliette Meads, national account manager at Vitality, who...

The Financial Conduct Authority (FCA) has warned the insurance industry to improve monitoring to determine whether firms are delivering good outcomes for retail customers, as required by the Consumer Duty. It highlighted...

John Pawley, talent selection manager at Reassured, speaks to Health & Protection about being bullied about his sexuality when he was younger, how his employer has launched D,E and I training as...

Evelyn Partners has been appointed as administrator to controversial life insurer DeadHappy which had more than 25,000 active customer policies. The administrator told customers that all policies remain valid following its appointment...

Two-thirds (64%) of neurodiverse employees in the UK feel their workplaces lack sufficient support, putting businesses at risk of employee alienation.  Opinium surveyed 2,000 people for Zest's Unlocking the potential of neurodiversity...

Vitality has seen a 179% increase in member use of talking therapies since 2019 which it believes has helped to cut in-patient mental health claims significantly. The insurer said during the same...

Neil Kirby has been appointed CEO of global individual health (GIH) at Cigna Global, starting his new role on 1 July. Kirby was most recently group chief marketing and strategy officer at...

Client addiction illnesses can be a problem for any health insurance adviser, but the issue can get even more complicated when dealing with high net worth (HNW) families.  “It can be absolutely...

Vikki Jefferies is joining Legal & General Retail as market development director leaving Primis network after more than six years as proposition director. Jefferies is being appointed following the announcement of L&G...

MetLife is overhauling its Everyday Protect product by increasing the value of its most claimed benefits, cutting less-claimed benefits, increasing the price and widening the occupations covered. The changes will go live...