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Insurers need to proactively ensure second-hand trauma experienced when handling distressing claims is understood across the sector. This is according to a report from the 2022/23 Chartered Insurance Institute (CII) New Generation...

Divorce rates appear to have stabilised somewhat in recent years, according to data from CP Law Associates, but it also indicates that may well be down to financial pressures rather than choice....

Insurers can guard against greenwashing and even greenhushing by being very specific about their environmental, social and governance (ESG) goals and contextualising them effectively. This is according to Jack Roper, group head...

Artificial Intelligence (AI) can create opportunities to monitor the mental wellbeing of their workforce, according to Steve Herbert, employee benefits, wellbeing and reward consultant. Kicking off the second day of Health &...

The competition regulator has opened an investigation into Aviva’s £460m takeover of AIG Life UK and its potential to substantially lessen competition in the sector. The initial part of the investigation is...

Eldercare service may be little used, but it can have a significant impact on employees who need it and the companies that employ them, according to David Collington, partner and head of...

Private medical insurers should explore using loaded premiums to help cover more potential customers with pre-existing conditions. Speaking at Health & Protection's second annual Health Summit, Wayne Pontin, non-executive chairman at financial...

The use of artificial intelligence (AI) in healthcare is increasingly becoming an expectation among providers and customers alike. This is according to Yasmin Greenaway, CEO and founder of Dermie.AI, (pictured) who was...

Insurers have conceded that service levels have not been where they would have liked over the last year and admitted the industry was caught out by the scale of the surge in...

Communicating the benefits of protection insurance through a benefits sheet could be the key to demystifying cover for consumers. This is according to Alan Lakey, director at CIExpert (pictured), who spoke to...