The Financial Ombudsman Service (FOS) is consulting on changes to its case fees depending on which stage they are resolved and potentially on the outcome, enforcing a "polluter pays" approach. No fee...
Read moreThe most recent Independent Healthcare Providers Network (IHPN) industry barometer found workforce recruitment, training and development to be among the biggest challenges for healthcare quality and safety. In response, 58% of IHPN...
Read moreThe Financial Services Consumer Panel (FSCP) has slammed the practice of loaded premiums as being “contrary to the consumer interest” and not offering fair value. The representative body also welcomed the Financial...
Read moreThe Association of Medical Insurers and Intermediaries (AMII) is the latest trade body to raise concerns over Lord Kinnock's call for VAT to be applied on private healthcare. The trade body argued...
Read moreReassured is working with Voyc in a bid to improve customer outcomes by monitoring all customer calls. The AI-powered conversation monitoring platform enables Reassured to provide near real-time feedback to agents, the...
Read moreDenis Global has joined the Association of Medical Insurers and Intermediaries (AMII) as a corporate member. The firm providing third-party administration solutions through its Software-as-a-Service platform and as an outsourced services provider....
Read moreAuthorised firms will need permission from the Financial Conduct Authority (FCA) to begin using appointed representatives (ARs), as part of a Treasury overhaul of the sector published today. Protection under the Financial...
Read moreIress has eliminated its deputy group CEO position with Harry Mitchell leaving the business after two years. The move was revealed in the technology firm's half year results which also showed double-digit...
Read moreWPA has extended its group deductible model to its claims rated Absolute Health product for medium sized firms with 150 to 1,000 employees. The provider said this typically offers companies a saving...
Read moreStonebridge has appointed former Bluestone chief operating officer for APAC, Tim Miller, to the newly created role of chief operating officer. Miller (pictured) will assume accountabilities for all operations functions, including authorisations...
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