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The Financial Conduct Authority (FCA) is writing to the bosses of life insurance firms to assess their treatment of customers in light of the cost of living crisis and the new Consumer...

WPA has added functionality to its Health app in a bid to improve customer experience. The redesigned app enables customers to track the progress of their claims and communicate with WPA through...

Simplyhealth has unveiled a £60m venture capital fund with an undislosed investment in gynaecological health company Daye. The insurer told Health & Protection it has taken a minority stake in Daye and...

AMI Global Assistance has appointed Juan Peña Núñez as director of global business development. Peña Núñez (pictured) was previously director of insurance and partners for EMEA at Healix where he had spent...

LV= paid out more than £20m in critical illness (CI) claims between January and September 2022. The mutual revealed more than 258 people were supported after they received a life-changing diagnosis, including...

Royal London has adapted its underwriting process for income protection (IP) customers who move to less risky jobs or are seeking to shorten their deferred period. The mutual revealed these customers can...

The winners of the UK Health & Protection Awards 2022 were revealed at a glittering ceremony at the London Hilton Park Lane. Watch the video highlights below of the night as the...

Bupa Global has appointed Nichola Thomson as general manager of Bupa Global UK and Africa. Thomson (pictured) has held executive positions across marketing, distribution, operations, and transformation with Jelf, Lockton and Zurich....

Axa Health has issued refunds to customers after services were affected by the Covid-19 pandemic but has not disclosed how much those refunds were worth. As part of the process it has...

The Financial Conduct Authority (FCA) has emphasised insurers must have good insight of the appointed representatives (ARs) they work with in regards to the incoming Consumer Duty. ARs have been a key...