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Timpson appeals for protection industry to root out economic abuse in life cover
The UK protection insurance sector has been urged to up its game in tackling domestic economic abuse enacted through the use of protection policies. Johnny Timpson set out a four pronged plan...
Read moreGet rid of jargon and communicate with people in a language they are comfortable with – Allen
Protection advisers need to talk to customers in a language they are comfortable with rather than the jargon that plagues the insurance sector. Presenting at the Protection Review conference, Robyn Allen (pictured)...
Read moreWhy terminal illness cover is not fit for purpose and how to fix it – Knowles
Terminal illness cover is not fit for purpose in its present state and needs to be radically overhauled, according to Cura Financial co-founder Alan Knowles. Knowles illustrated this with the powerful story...
Read more‘Glacial’ industry taken two years to progress beneficiary payment – McCarthy
It has taken almost two years for mental health campaigner and former Sky journalist Mike McCarthy to near the final stages of resolving issues with life cover taken out before the death...
Read moreLloyds Bank completes £12m Cavendish Online deal
Lloyds Banking Group (LBG) has completed its £12m purchase of protection intermediary Cavendish Online. The deal was originally announced in June and Lloyds confirmed to Health & Protection that Cavendish Online would...
Read moreHealth & Protection publishes first Individual PMI market report
Health & Protection is launching its first UK private medical insurance (PMI) report analysing the extent of the market. The report is available to download for free by advisers, intermediaries and brokers...
Read moreInsurance sector needs to take more risks to attract diverse talent – McDonald
The insurance sector needs to be prepared to take a few more risks to attract more diverse talent into the sector, according to sustainability consultant Will McDonald. McDonald was previously a group...
Read moreAviva, Unum and Axa lead health and protection insurers on EDI messaging – Penta
Aviva, Unum and Axa are the three insurers generating the most response and interest through their equality, diversity and inclusion (EDI) efforts, according to Penta research shared exclusively with Health & Protection....
Read moreFCA issues warning about unauthorised life insurer targeting UK customers
The Financial Conduct Authority (FCA) has issued a warning about a City-based online banking services provider offering life insurance targeting UK customers. The regulator has warned that Great Western Bank which lists...
Read moreThe Exeter launches guided care option for PMI
The Exeter is the latest health insurer to launch a guided care option for its private medical insurance (PMI) product. The Health+ guided option provides members with a shortlist of suitable specialists...
Read moreHAVE YOU READ?
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Why the US healthcare system is so complicated: A practical guide for global employers – UnitedHealthcare Global
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Aviva health sales drop by a third, while individual business dampens protection growth in H1
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Mis-selling, service levels and customer confusion behind escalating PMI and protection claims – analysis
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When a claim isn’t the hard part: Fixing the real problem in protection – Scottish Widows
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Why combining AI with human empathy is vital to drive down PMI and protection complaints – analysis
