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Majority of Brits already seeing finances worsen and expect it to continue – LV=
The majority of UK adults expect their personal financial situation to worsen over the next three months, according to the latest LV= Wealth and Wellbeing Monitor. The quarterly survey of 4,000 UK...
Read moreConsumer Duty an ‘excellent accelerant’ for protection market – Sinclair
The Financial Conduct Authority’s (FCA) incoming Consumer Duty rules will prove a strong push for the protection market by forcing all firms to consider how they approach it, according to Association of...
Read morePoor insurer service levels deter advisers from taking protection cases – AMI
If advisers are uncertain about the quality of service they will receive from insurers they will reduce or even stop talking to customers about protection, the Association of Mortgage Intermediaries (AMI) is...
Read moreAdvisers must assess how charges give fair value for different consumers – FCA
The Consumer Duty requires adviser firms to think about how their charges represent fair value for different groups of consumers and they must adapt where necessary, the Financial Conduct Authority (FCA) has...
Read moreFCA already acting with Consumer Duty mindset against firms – Chambers
A tick-box approach to implementing incoming rules will not suffice as the Financial Conduct Authority (FCA) has warned it is already acting with a Consumer Duty mindset. This is according to Therese...
Read moreCommunication, signposting and real-life stories key to protection growth – AMI
The Association of Mortgage Intermediaries (AMI) is urging advisers to clearly communicate the value of protection cover, effectively signpost to third parties and increase the sharing of real-life claims stories. The recommendations...
Read moreInsurers must be flexible on commission and advisers more transparent – AMI
The Association of Mortgage Intermediaries (AMI) has called on advisers to be more transparent with customers about how they are paid and for insurers to be more flexible with commission models for...
Read moreInclusivity: creating a thriving workplace – Bupa
The Workplace Health Insights series brings you the latest healthcare trends, interviews with medical experts and specialist insight from Bupa: all designed to keep you and your organisation one step ahead. For...
Read moreData privacy, visas and telemedicine pose challenges to global insurers – McCarthy
Global regulations in international health insurance are constantly evolving. Recently, GDPR (General Data Protection Regulation), Covid-19 and telemedicine have posed a variety of challenges to insurers navigating the global regulation landscape. In...
Read moreFOS upholds fewer IP complaints but more PMI grievances
The Financial Ombudsman Service (FOS) has received and upheld fewer income protection-related complaints in the second quarter of its financial year than the previous quarter. However, it received and upheld more private...
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Why the US healthcare system is so complicated: A practical guide for global employers – UnitedHealthcare Global
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Aviva health sales drop by a third, while individual business dampens protection growth in H1
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Mis-selling, service levels and customer confusion behind escalating PMI and protection claims – analysis
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Why combining AI with human empathy is vital to drive down PMI and protection complaints – analysis
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When a claim isn’t the hard part: Fixing the real problem in protection – Scottish Widows
