Unum UK is adding further services to its Help@hand app, including unlimted mental health support for mild to moderate issues.
From 3 April the suite of services being added to the app which is provided by Square Health includes:
- Unlimited mental health support, including bereavement counselling. This support is for mild to moderate issues. The number of sessions is subject to clinical appropriateness. Should the service no longer be suitable, users will be directed to alternative appropriate support.
- 360 Wellbeing Scores created by completing four short assessments to offer users insights on their mental, physical, social and financial wellbeing. The score unlocks personalised lifestyle coaching for guidance on making meaningful changes to enhance their wellbeing
- 1-2-1 nutritional support and personal training programmes with experts. This support is for group income protection customers only
- A fully integrated employee assistance programme (EAP)
- 24/7 helpline for emotional and practical support
- Financial and legal support
- Savings and discounts provided by Benefit Hub to support everyday living costs
- An uninsured offering that extends certain Help@hand services to those not covered by a Unum group risk policy
The app is open to employees and eligible family members including partners and children up to 18, or up to 24 if in full-time education. Eligibility may vary on some services.
Unum added that it will continue to offer access to services such as remote 24/7 GP access, physiotherapy, medical second opinions and health and wellbeing data for employers.
Glenn Thompson, chief distribution officer, Unum UK, (pictured) said the insurer had responded to meet changing needs of employers and employees.
“We continually improve and innovate to help more people and provide real value to our customers and their staff,” he said.
“Using our insights and data, we recognised how the needs of the modern workforce are changing.”
