Compliance & Regulation

The Financial Ombudsman Service (FOS) is expecting to receive 4,000 fewer insurance complaints in the 2025-26 year than it originally budgeted for. However, the ombudsman is still planning to increase its compulsory...

LifeSearch is adding a digital trust solution to its self-serve life insurance journey. It has worked with Trust Genie and Yavia on the process and embeds trust creation directly into the advice...

Chancellor Rachel Reeves is delivering £26bn of tax raising measures by the end of the Parliament in her Budget 2025, much of which is aimed at the better off. This included maintaining...

The government has made several key changes to Inheritance Tax (IHT) including to the adminstration of death benefits through pension schemes, extending the nil rate bands for another year, and expanding the...

The Chartered Insurance Institute (CII) has launched a guide to help insurance and personal finance firms better identify, support, and deliver fair outcomes for customers in vulnerable circumstances. The professional body also...

Financial Conduct Authority (FCA) executive director of consumers and competition Sheldon Mills is leaving the regulator, according to a report. Mills, who joined the FCA in 2018, will step down in the...

Firms which cancel their regulatory permissions part-way through the year will only be charged pro-rated fees, the Financial Conduct Authority (FCA) is proposing. The regulator has put forward a quarterly pro-rating model...

Greater private investment and partnership with the independent sector will be “essential” for the government to successfully implement its 10 year plan for health and drive down NHS wait times. This is...

A scathing report from MPs accuses the government and NHS England of failing to improve patient outcomes and raises concerns there will repeats of poor practices in HS2 and the new hospitals...

The Association of Medical Insurers and Intermediaries (AMII) training and education platform is set to go live in January 2026. In May AMII revealed it was building an e-learning platform with support...