Compliance & Regulation

The Financial Conduct Authority (FCA) has fined Lloyds Bank General Insurance more than £90m for failing to ensure language within millions of home insurance renewals communications during an eight-year period was 'clear,...

The All Party Parliamentary Group on Personal Banking and Fairer Financial Services has launched a public consultation to enable people to share their opinion about the Financial Conduct Authority (FCA). In an...

The Chartered Insurance Institute (CII) is launching a membership consultation on the future of the body and its representative societies including the Personal Finance Society (PFS). This follows a failed attempt by...

Some insurers are considering encouraging employees to wear face masks even after the legal obligation to do is removed. Earlier this week, prime minister Boris Johnson said that while a final decision...

The Financial Conduct Authority (FCA) is updating its rulebook to remove non-inclusive language and other potentially divisive terms. The regulator revealed its plan as part of a joint discussion paper with the...

Financial industry regulators have unveiled the start of a massive push to improve diversity and inclusivity throughout the sector with warnings that in some regards things are actually getting worse. Key suggestions...

The Financial Services Compensation Scheme's (FSCS) funding model has come under fire for causing protection and insurance intermediaries to bail out other 'mismanaged' firms. Branko Bjelobaba, principal at consultancy Branko, spoke to...

A consultant surgeon at a high-profile independent hospital has accused other private cancer care providers of ignoring conflicts of interest when negotiating work to support the NHS during the pandemic. Satya Bhattacharya,...

Advisers have called on new health secretary, Sajid Javid, to prioritise tackling NHS waiting times and to turn to the private healthcare sector to help alleviate the mental and physical burden on...

The Care Quality Commission (CQC) has rated an Elstree rehabilitation service inadequate and placed it in special measures, after an inspection found shortfalls in ensuring patient safety. The CQC inspected Cornerstone House,...