Compliance & Regulation

The Financial Conduct Authority (FCA) believes customer service in the general insurance and protection markets has improved over the last three years, despite outcomes only improving by a couple of percentage points....

Intermediaries in the health and protection insurance markets will see a steeper drop in the fee rate payable to the Financial Conduct Authority (FCA) than previously expected due to soaring revenues. In...

The independent sector has a vital role as a catalyst to improve patient outcomes by adopting and scaling new technologies, partnering on clinical research and tackling workforce challenges, according to Lord Darzi...

Improving patient outcomes transcends the NHS and requires all healthcare systems to work together to achieve this goal, according to Sir Stephen Powis (pictured), in his final speech as NHS England medical director....

Millions of patients are set to be treated and cared for closer to their home by new teams of health professionals, under plans set out by Prime Minister Keir Starmer through the...

The Chartered Insurance Institute (CII) is publishing guidance on managing customer vulnerability while remaining GDPR compliant to help promote data sharing across the industry. The body noted there were “widespread misconceptions about...

The Financial Conduct Authority (FCA) is working with insurers to explore faster ways of finding out if someone has died and speed-up death claims payments. The regulator has been particularly outspoken and...

The Financial Conduct Authority (FCA) is sending data requests and detailed questionnaires to insurers in the protection insurance sector as part of its market study. The requests are asking for data from...

Five years on from a global pandemic, employers appear to be continuing to carry the can when it comes to improving the health and productivity of UK plc's workforce. But this has...

Group income protection could become "much more mainstream" following the Mayfield review. This is according to Christian van Stolk, vice president of Rand Europe, (pictured), who was speaking at Western Provident Association's...