Compliance & Regulation

Insurers have committed to supporting the Financial Conduct Authority (FCA) in its investigation of the protection market, adding they want to ensure “good outcomes for customers” and “a competitive market”. The regulator...

The Financial Conduct Authority (FCA) will be conducting a review into the operation of the pure protection market including commission structures including loaded commission and the shrinking insurer market. It is also...

Insurers need to up their game in compiling product target market statements as they are too broad and vary widely in terms of detail, but so too should the Financial Conduct Authority...

The Financial Conduct Authority (FCA) has singled out target market statements from private medical insurance (PMI) and income protection (IP) products as “examples of poor practices that could cause customer harm”. It...

The Financial Conduct Authority (FCA) is requiring insurers and intermediaries to take remedial actions including ordering them to withdraw products where it has material concerns about providing fair value. The regulator said...

While advice firms should still expect client-facing staff to dress appropriately, accommodations should be made for hot weather and any attempt to ban shorts for men could land them in hot water,...

Under fire healthcare regulator the Care Quality Commission (CQC) is developing a handbook to help health service providers understand what they can expect from an inspection. It is also delaying the publication...

Over 50s life insurer British Seniors has amended a TV advert featuring the statement “100% of claims will be paid” after a complainant to the Advertising Standards Authority (ASA) alleged the ad...

Insurance Premium Tax (IPT) receipts rose 11% over the last financial year, underlining the importance of a carve out on health insurance products, according to Brett Hill, head of health and protection...

DeadHappy's unsecured debts exceeded £1m when it collapsed into administration last month including more than £300,000 owed to Covea Life and £110,000 to Shepherds Friendly which underwrote its policies. DeadHappy founder Andy...