Compliance & Regulation

The Financial Conduct Authority (FCA) has confirmed its Consumer Duty does not explicitly prohibit the controversial practice of loaded premiums where premium rates are inflated to pay distributors and advisers higher commission....

The Financial Conduct Authority (FCA) has published a list of 14 firms covering more than 50,000 people who will not be authorised as funeral providers from 29 July. From that date only...

The Chartered Insurance Institute (CII) has pledged to put greater emphasis on members’ professional standards and pilot changes to how assessments and qualifications are delivered. It will also launch an interactive professional...

HM Treasury and the Financial Conduct Authority (FCA) need to take responsibility for solving the problem of the poorest people being locked out of insurance cover, Fair By Design has urged. The...

Just one in 10 SME owners claim to have taken out income protection insurance, according to a report from the Federation of Small Businesses. The report Paying a Premium? which surveyed 819...

Small business leaders do not trust insurers promoting the importance of cover for their employees and organisations, a Department for Business, Energy & Industrial Strategy (BEIS) commissioner has warned. Liz Barclay, small...

The Financial Conduct Authority (FCA) received 1,212 complaints in the 2021/22 financial year, 24% fewer compared to 1,596 in 2020/21, allowing the regulator to clear its complaints backlog. The regulator added that...

The Financial Conduct Authority (FCA) is barely meeting half of its service level targets after another worsening performance in the last financial year. The regulator met its service level agreement (SLA) targets...

Staff numbers at the Financial Conduct Authority (FCA) fell by 167 in the last financial year despite the regulator focusing on recruitment and it eventually hiring 374 people from outside the organisation....

The Financial Conduct Authority (FCA) processed just 44.7% of complete notifications of appointed representative (AR) status within its target over the last financial year. This was down from 48.1% in the financial...