Compliance & Regulation

The Financial Ombudsman Service (FOS) has appointed a deputy chief ombudsman and chief operating officer (COO) to work under incoming CEO and chief ombudsman Abby Thomas. The regulator is also currently recruiting...

Aetna International failed to fully meet the requirements of the Competition and Markets Authority’s (CMA) private healthcare market investigation order for almost seven years. The insurer did not inform its customers data...

HM Treasury has today announced the appointment of Ashley Alder as chairman of the Financial Conduct Authority. Alder (pictured) is currently chief executive officer of the Securities and Futures Commission (SFC) in...

Advisers have called on Boris Johnson's successor to prioritise the introduction of tax relief for income protection plans and the removal of insurance premium tax on health insurance products. With Johnson resigning...

The Financial Conduct Authority's session with the Treasury Committee set for today has been postponed. The session was due to take place this morning on a day in which unconfirmed reports claim...

HSBC Life UK has signed up to the Protection Distributors Group (PDG) claims charter and funeral payment pledge. The PDG's claims charter is based on six core elements which include: A dedicated...

While driving down NHS waiting lists and alleviating the cost of living crisis feature among the key priorities advisers say the new chancellor and health secretary need to focus on, one director...

The Financial Conduct Authority (FCA) has appointed six directors as it increases its headcount to meet a growing remit and to achieve its strategy, which launched in April. The appointments fill a...

The Financial Conduct Authority (FCA) has rejected the possibility of a no claims discount to its annual fees for firms which have no complaints upheld by the Financial Ombudsman Service (FOS). It...

Fewer than 100 complaints were made against advisers regarding the most common protection and health insurance products in the last year, Health & Protection can reveal. Data from the Financial Ombudsman Service...